Full Job Description
Join Our Team as a Social Media Manager
Amazon, the global leader in e-commerce and technology, is seeking a passionate and dynamic Social Media Manager to join our marketing team at our cutting-edge headquarters in Bellevue, Idaho. This is an exciting opportunity to be part of a company that has redefined shopping and continues to innovate every day!
About Amazon
At Amazon, we're focused on building the most customer-centric company on Earth. With a variety of products and services, from Kindle and Alexa to AWS and Prime, we never stop exploring new ways to stay ahead of the competition. Our team is committed to delivering the best customer-service experience possible, and we believe that our innovative marketing strategies are pivotal to our continued success.
Position Overview
The Social Media Manager will play a crucial role in shaping our brand's voice and delivering exceptional engagement through social media platforms including Facebook, Instagram, Twitter, and LinkedIn. You will strategize, execute, and analyze surefire campaigns that resonate with our diverse audience while driving online awareness and engagement.
Key Responsibilities
- Develop and implement comprehensive social media strategies that align with Amazon's business goals.
- Monitor, track, and analyze performance metrics across various social media channels.
- Create, curate, and manage published content (images, videos, written) that captivates our audience.
- Engage hands-on with customers by responding to queries, comments, and messages thoughtfully and promptly.
- Collaborate with cross-functional teams including Product Marketing, Brand Strategy, and Customer Experience to ensure a consistent voice across all platforms.
- Research and stay updated on the latest trends in social media and digital marketing.
- Generate actionable insights from consumer data and social media trends to enhance campaign effectiveness.
- Utilize analytics tools (such as Google Analytics, Hootsuite, and others) to identify campaign effectiveness and provide insights for improvement.
- Manage social media advertising campaigns, optimizing budgets, and targeting to maximize ROI.
- Train and mentor junior members of the team on best practices and trends in social media management.
Qualifications
The ideal candidate for the Social Media Manager role will have:
- Bachelor's degree in Marketing, Communications, or a related field.
- A minimum of 3-5 years of professional experience in social media management, preferably within a high-traffic digital brand.
- Exceptional written and verbal communication skills with a keen eye for detail.
- Proven experience in executing successful social media campaigns.
- Strong analytical skills and proficiency in social media analytics tools.
- Ability to work collaboratively in a fast-paced, dynamic environment.
- A creative mindset, with a passion for storytelling and the ability to engage others.
- Experience with content management systems and graphic design tools (e.g., Canva, Adobe Creative Suite) is an added advantage.
Why Join Amazon?
At Amazon, we believe in fostering an inclusive and diverse work environment where every employee is empowered to bring their unique skills and perspectives to the workforce. We offer:
- Competitive Salary & Benefits: Enjoy an attractive salary package along with health, dental, and retirement plans.
- Career Development: Access to continuous learning and growth opportunities in digital marketing and beyond.
- Flexible Work Environment: Experience the best of both worlds with remote work options and a modern office in Bellevue.
- Work-life Balance: We value your down time, so enjoy generous vacation policies and personal time off.
Are You Ready to Transform Social Media at Amazon?
If you're a strategic thinker, innovative, and ready to make an impact, we’d love to have you on our team. As our Social Media Manager, you will not only help shape our online presence, you will also play a direct role in connecting customers to the products and services they love.
Take a leap into an exciting career with Amazon! We look forward to receiving your application.
Amazon is an Equal Opportunity Employer.
We celebrate diversity and are committed to creating an inclusive environment for all employees.
Join us, and let’s redefine the future of retail together!